Official Correspondence Management
The Central Dispatch Section is responsible for receiving, distributing, and dispatching all official correspondence at IIT Madras — connecting departments, centres, sections and external postal channels.
All tapals (official correspondence) are handled through two dedicated dispatch streams — internal and external — ensuring timely and accurate delivery.
Internal Dispatch
The Internal Dispatch plays a vital role in dispatching tapals to Departments, Centres and Sections during the forenoon and afternoon sessions, depending on the priority of tapals received each day for the Admin building.
External Dispatch
The External Dispatch section collects all outgoing tapals from Departments, Centres and Sections and forwards them to the IITM Post Office by franking for Ordinary Post, Registered Post or Air Mail. All Speed Post is dispatched through the Book Now Pay Later (BNPL) method; the monthly bill is certified and forwarded to the F&A Section for payment.